Aquaculture Claims
Make a claim
As part of North Group, we have the support of a global network of offices providing 24/7 claims service to our Clients. To make a claim on your Aquaculture Insurance policy, please email aquaclaims@sunderlandmarine.com or get in touch with a member of the claims handling team.
An overview on the claims process for each area is available below.
Aquaculture - Stock Claims
Our aquaculture policy covers escapes following an event and mortality either as an event or for disease, should it become clinical and mortality start to increase above normal levels.
Find out more
Aquaculture - Equipment Claims
We work with you to protect your aquaculture equipment by providing a specific policy to ensure maximum safety and security.
Find out more
Angling Lakes - Stock Claims
We also have a stock policy tailored to owners of angling lakes, providing bespoke support to this specific area of the Aquaculture industry.
Find out moreAquaculture Claims Form
Aquaculture Damage Report & Claim Form (Stock & Equipment)
Download
Aquaculture Claims Contacts
Wilf How
Senior Claims Adjuster (Aquaculture)
Aquaculture Claims Contacts
Graham Wilkie
Senior Claims Adjuster
FAQs
Who should I contact to make a claim?
Please email aquaclaims@sunderlandmarine.com or contact Wilf How or Graham Wilkie to make your claim.
When will my claim be settled?
We provide a professional and prompt service that will consider each claim on its own merits.
How is the loss calculated?
This is at the discretion of the proposer and represents the limit that is claimable under this policy. If a claim is made then the limit is reduced by the value lost. If desired, a reinstatement premium can be paid to restore the First Loss Limit to the pre-loss level.
When should I report loss of fish?
Any losses that may result in a claim on the policy should be reported as soon as possible by phone, fax or email.
Once notification has been received Sunderland Marine and Aquaculture Risk Management will be able to provide advice on the most appropriate action to take.
What evidence do I need to keep during a loss?
All primary documentary evidence should be kept for review if the loss results in a claim. Photographs should be taken of mortality and sample weights of the mortality should be taken.