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Owners' P&I Claims

Owners’ Fixed Premium Claims Service

We take pride in providing our Insureds with an agile and responsive claims service.

We recognise Insureds often experience a commercial impact following an unexpected incident. Our experienced team of claims handlers will help you navigate the claims process, so you can get your business operations back up and running as quickly as possible. 

Our Approach

As part of NorthStandard Group, we have a network of global offices on-hand to provide 24/7 claims service to our Insureds.

Our dedicated Owners’ Fixed Premium team is based in NorthStandard’s London office. Our expert claims team aim to deliver the market-leading service that North is renown for. 

Letters of Undertaking are provided on NorthStandard’s A-rated paper, which is accepted in all jurisdictions worldwide.

Our network of global correspondents can be viewed here.

Notify a Claim

To notify a claim on your Owners’ Fixed Premium policy, please call + 44 (0) 207 052 3927 or email our Claims Team below.

Key Owners’ Fixed Premium Contact

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Copyright © NorthStandard Limited, trading as Sunderland Marine. All Rights Reserved. Registered in England. No. 505456. Registered Office at 100 The Quayside, Newcastle upon Tyne, NE1 3DU. NorthStandard is authorised by the UK’s Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Sunderland Marine’s business in the EEA is underwritten by NorthStandard EU DAC (previously named North of England P&I DAC), a wholly owned subsidiary of NorthStandard incorporated in Ireland and regulated by the Central Bank of Ireland.

NorthStandard – Irish insurance company name change

As part of our integration following completion of the merger to create NorthStandard on 20 February 2023, we have changed the name of “North of England P&I DAC ” to “NorthStandard EU DAC” with effect from 6 October 2023.

What’s changing

From 6 October 2023,  our Irish insurance company, North of England P&I DAC, has changed its name to NorthStandard EU DAC. This is purely a name change of the company and will only be relevant to those members and policyholders who are insured by North of England P&I DAC. Details of your insurer can be found in your insurance documentation.

There will be NO change to the terms of the underlying insurance business written by North of England P&I DAC other than the name change. All the other insurance companies within the NorthStandard group will continue to use their existing names and provide their current services.

For more information, read our Circular >>

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