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EU - FAQ

FAQ

Questions

Answers

  • 1. What type of vessels do you insure?

    We are an established leader in the insurance of fishing vessels and commercial craft.


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  • 2. How do I get a quotation?

    Contact our team of underwriters, available 24 hours a day, 7 days a week by phone or email. Or speak to your broker about a Sunderland Marine quotation.


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  • 3. What covers do you offer?

    Sunderland Marine can provide a range of covers, including but not limited to, Hull and Machinery, War Risks and Protection & Indemnity.


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  • 4. How do I make a claim?

    Please refer to the Claims section of this website. Contact a member of our claims team.


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  • 5. Do you offer payment terms?

    A range of payment options are available. Speak to an underwriter to discuss.


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  • 6. Who should I contact to notify of a potential claim?

    You should immediately contact your insurance broker or any member of the claims team. 


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  • 7. What is the Policy Excess or Deductible?

    This is the amount you must pay towards any cost recoverable under the Policy.


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  • 8. I have been contacted by lawyers acting on behalf of an injured person. What should I do now?

    Please immediately contact a member of the claims team before acknowledging the correspondence.


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  • 9. What happens if a crewmember employed through an overseas manning agency is injured?

    All contracts covering this type of employment must be pre-approved by Sunderland Marine before full P&I cover can be agreed.


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  • 10. If P&I cover is purchased does this mean a crewmember or passenger is automatically entitled to compensation?

    No – an early investigation will be carried out and compensation will only be payable where it is determined that the accident was caused by either a failure of equipment or fault in the operation of the vessel by its crew.


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