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Australia - Complaints and Disputes

Complaints and Disputes

Complaints and Disputes

We are committed to providing the best possible service to our clients. Please tell us if there is any aspect of our services that you are not happy with by contacting us at complaints@sunderlandmarine.com.

We will be pleased to provide a copy of our complaints brochure which sets out how we will deal with your concerns. Alternatively, the Australian Financial Complaints Authority (AFCA) offers an independent and impartial dispute resolution service, and may be able to assist you if we are not able to resolve the issue with you. Please refer to the AFCA website at https://www.afca.org.au/ for further information and contact details.