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Sunderland Marine - Complaints and Disputes

Complaints and Disputes

Complaints and Disputes

We are committed to providing the best possible service to our clients.  Please tell us if there is any aspect of our services that you are not happy with and we will be pleased to provide a copy of our complaints brochure which sets out how we will deal with your concerns. 

The Financial Ombudsman Service (FOS) offers an independent and impartial dispute resolution service, and may be able to assist you if you are not satisfied with our services and we are not able to resolve the issue with you.  Please refer to the FOS website at http://www.financial-ombudsman.org.uk/ for further information and contact details.